How Computers Benefit the Workplace

Today, computers are having a great impact on many areas in the workplace. When it comes to technology and its impact on business operations, job tasks have become much faster and more automated allowing businesses to streamline operations and boost profits. Because of technological advancements in computer technology, the workplace has greatly benefited.

The following lists the benefits of using computers in the workplace:

Create New Jobs: With computer technology now becoming an essential part of business operations, new jobs have now been created to manage these systems. Many large businesses have IT professionals on staff. Smaller businesses can use remote computer technicians to maintain their computer systems.

Improved Communications: Now, businesses are able to communicate much faster. For instance, email is now the preferred way to communicate within a company and communicating with others such as clients, suppliers, customers…etc. Emails are not only quick but also immediate. There are no disruptions such as when the phone rings. Computers can also be used for scheduling business events and meetings.

Improved Customer Relations: Today, more businesses are realizing the need to maintain good customer relations. Businesses now have access to computerized call centers that allow customers to reach the appropriate business department when they have a question or concern. There is also voice mailbox technology that eliminates the need for message taking. Computers help customers quickly and efficiently get their concerns heard which reduces instances of frustrated and dissatisfied customers.

Improved Business Operations: Computers now allow businesses to store and manage such data as customer information, inventory, sales records, and other information essential to the business. The business can access information anytime of the day or night for quick retrieval and the data is secure. It allows businesses to keep up-to-date in real time about the business activities. As well, businesses are now able to use the internet to sell their products and services which generated more revenue and expand their customer base. The order process is entirely automated and allows the buyer to order online without involving a salesperson.

Automated Production: Today, computer technology has allowed products to be built faster. Computers allows for repetitive processing in large scale production such as using robotic devices to build products.

Improved File Management: In the old days, businesses use to have stacks of files and other documents. Now papers can be scanned and stored on the computer allowing for easier storage and access.

Improved Accounting: Today, businesses are able to keep better records for financial accounting which eliminates hours of repetitive calculations. Spreadsheet and other financial software programs have become essential to running a business. Data entry is much easier and more accurate.

More Productive and Satisfied Employees: Because of the development and expansion of the internet, employees have access to a wealth of information. As well, the internet allows employees to stay connected to the business wherever they are in the world. Employees can also make scheduling changes in an instant allowing for improved work flexibility.

The impact of computers in the workplace has greatly benefited businesses. Now, businesses can reach global customers, improve business efficiency, and generate more profits. When setting up a computer network and workstation, businesses have to take great care in the systems they use and the computer parts they acquire such as: computer software, computer hardware, sound cards, computer memory, computer accessories, video cards, power supply, and motherboards. Today, computers have changed how companies do business for the better.

How Computers Benefit Society

Computers are wonderful machines. They are everywhere and society depends on them to manage our world. It is no wonder that computers have almost unlimited applications, and that they are multiplying at a steady rate. Many of these applications are benefiting society directly or indirectly. The three most important ways computers are benefiting society, is by, creating more information technology professions, creating new automobile safety features, and opening ground-breaking communication methods. There currently exist many other beneficial functions of these machines, such as their use for diagnosing patients, running weather simulations to predict future weather patterns, and calculating large, complex data sets. As new applications emerge for computer systems, so will the benefits society will derive from them.

Creating more information technology (IT) professions is proportionally related to how many new computer systems are put into use. As new computers are sold to consumers, the demand for more IT professions will rise because consumers will need these professionals to maintain, upgrade and repair their new computer systems. . More employment is also made available when new computer applications are discovered. This makes sense because new applications require new professionals that are trained to deal with that specific application. For example, when the World Wide Web was introduced, many new professions arose. Some of these professions range from website designers and server administrators to online marketers. These factors show that computers are benefiting society directly by creating new information technology professions, which is vitally important to the development of any countries labor force.

Computers were introduced into cars in the late nineteenth century, for such effects as controlling engine functions, fuel injection, and signal light timing. It is not until recently, that computers have started to play a role in helping to save peoples lives by enabling car manufacturers to create new automobile safety features. Air bags are an extremely important safety feature in an automobile. A computer is located in the steering wheel of an automobile, which is equipped with airbags and is the only device capable of signaling the airbags to deploy in the case of an accident. According to McCormick (1999), it is an estimation that “between 1990 and 1997, air bags saved about 150 lives in Canada. In the United States, the National Highway Traffic Safety Administration (NHTSA) estimates that airbags, as of September 1, 1999, have saved the lives of over 4,600 Americans involved in car crashes.” This would not be possible without computer systems. Another popular safety feature is the anti-lock braking system, or ABS. The purpose of the anti-lock braking system is to stop a vehicle from locking its tires, which has been shown to dramatically increase a drivers control in a potential crash. These safety features have proven to be beneficial to society thanks to computers, by decreasing the number of automobile accidents, and the number of fatalities involved in such accidents.

Society is dependent on rapid and reliable communications. Computers have allowed us to open ground-breaking communication methods that satisfy those dependencies. One communication method is known as electronic mail (e-mail). E-mail has become a common form of communication because it is free, reliable, and most importantly, incredibly fast. Due to the nature of e-mail, being electronic data, it relies on computers to deliver and receive messages. Another popular method of communication making rapid headway is instant messaging, or IM. According to a survey (Shiu & Lenhart, 2004) “53 million American adults use instant messaging and its appeal is especially apparent among young adults and technology enthusiasts.” Similar to e-mail, instant messaging allows many people to send textual information to each other simultaneously. This form of communication is similar to a telephone conversation, but using electronic text as a medium instead of a person’s voice. As instant messaging is based on electronic text, it is dependent on computer systems to operate because they are the only devices capable of transmitting and manipulating electronic data. Both of these new communication methods are bringing people closer together, in a global sense, and this is benefiting society.

New problems for society will continually emerge, and as a result, computers will be applied to such problems. These machines are the work horses of the future and as such, society will greatly depend on them. As stated, the three most important ways computers are benefiting society now is by creating more information technology professions, developing new automobile safety features, and opening ground-breaking communication methods. Therefore, computer systems have been shown to be a great benefit to society through these three examples and society will continue to depend on the benefits these systems provide in the future.